Initially before i started to do the two courses i had great expectations about online training. The possible reason for this may have been that Victoria has explained to us all the her company used on line training, and that it was very useful, effecient and effective. Through her reccomendations i expected these two online [...]
Entries from November 2007
Objectives and Expectations of the 2 Courses.
November 10th, 2007 · No Comments
Tags: elexp
Second Course- Frontline Customer Service Skills in Turkish (experiences during the course)
November 10th, 2007 · No Comments
I have just started to do the second online training course. This is quiet different to the one i previously did because Turkish is my second language, conviniently for me though, during this course there are questions, where an audio voice speaks in Turkish which has made it easier for me to understand.
After every situation that this course [...]
Tags: elexp
Second Course- Frontline Customer Service Skills in Turkish
November 10th, 2007 · No Comments
The second type of course i have decided to do is the Turkish Customer Service frontline skills. In this i think i might learn how to approach different customers with different needs, negotiation methods, and conflict resolutions skills, and also refresh my Turkish reading and comprehending skills. I speak a second language which is Turkish [...]
Tags: elexp
Sexual Harrassment Online Training 3rd blog
November 10th, 2007 · No Comments
I returned to the Sexual Harrassment Online Training after three hours. Every time i planned to go back and complete it, the thought of reading all the lecture slide like information detered me.
I came back to the part where there were cartoon like animation, it provided me with situations and multiple choice questions on what [...]
Tags: elexp
Sexual Harrassment Online Training 2nd blog
November 9th, 2007 · No Comments
I have just started to read the material that i need to know about Sexual Harrassment. The information is set up like a powerpoint slide, and provides information in dot point form, with the important information in itallics and bold font. The main information that they have focused on is harrassment, bullying and discrimination.
The information is easy [...]
Tags: elexp
Sexual Harrassment Online Training
November 9th, 2007 · No Comments
I have been given a user name and password by email from the Ai group, which will allow me to log onto their database to complete their training program. So on my work break i decided to quickly log on and read the intructions and the components required to complete the course.
From what i have [...]
Tags: elexp
Searching for e-learning courses.
November 9th, 2007 · No Comments
For the final assessment for e-learning, we must select a training module that is 3-4 hours in length and reflect on the experiences we have had during the journey. I work for Optus Prepaid Services and we all have to complete a sexual harrassment online training course, which only goes for approxiamately 1.5 hours. In [...]
Tags: elexp
Second Life
November 9th, 2007 · No Comments
The buzz word “second life” has been uttered in class, on the streets and even in the newspapers. I started looking into what second life was about- not because i am interested in technology, but to understand what people are talking about when every so often this buzz word becomes the topic of interest.
I decided [...]
Tags: elexp